Frequently Asked Questions
FFL Transfers
How do I receive a firearm?
Firearms ship to a Federal Firearms License (FFL) dealer you choose at checkout, not to your home. When it arrives, you complete ATF Form 4473 and a NICS background check at the dealer and show a government-issued photo ID. Read the full guide.
What does the transfer cost?
The receiving FFL sets its own transfer fee. Ask your dealer before you order.
How old do I need to be?
Federal law generally requires buyers to be 18 for long guns and 21 for handguns from a licensed dealer. You must be of legal age in your jurisdiction to order.
Returns & Refunds
What is the return window?
30 days. You must request a return first. Items must be unworn and unused, with tags, original packaging and proof of purchase. If we accept the return, we provide a return label.
What cannot be returned?
Perishable items, custom items, personal care items, hazardous or flammable items, sale items and gift cards.
What if my item arrives damaged or wrong?
Contact us immediately.
Can I exchange an item?
An exchange is handled as a return plus a separate purchase.
When will I get my refund?
Refunds go to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us.
Firearm returns have additional requirements; contact us before sending any firearm back.
Shipping
How much is shipping?
Rates are calculated at checkout based on your order.
When will my order arrive?
Delivery times are estimates and are not guaranteed. Title and risk of loss pass to you when the carrier takes the package.
Financing
Can I pay over time?
Yes. Pay over time with 4 easy payments through Credova. Approval and terms are set by the provider.
Ordering
Can I cancel an order?
Please review your order before submitting. We may be unable to cancel once an order has been accepted.
Are there purchase limits?
Quantities may be limited by jurisdiction. Products are not for commercial resale or export.
Contact
Liberty Defense Co serves customers online across the United States from Basehor, Kansas. We are available by appointment only, Monday to Friday, 8 AM to 4 PM CST. Email [email protected] or call (913) 406-5840.