Refund Policy

Return and Refund Policy

We want you to be happy with your purchase. Because we sell regulated products, returns work differently for firearms and for other items.

Firearms and ammunition
Firearms, ammunition and NFA items are generally not returnable. If a firearm arrives defective, damaged or incorrect, contact us right away at [email protected]. Your receiving FFL should inspect the firearm at transfer. Firearms may only be returned to us through a licensed FFL after we approve the return in writing.

Other items
Accessories, parts, optics and gear may be returned within 30 days of delivery if unused, in original condition and packaging. Email us to start a return; items sent back without approval will not be accepted.

Non-returnable items
Ammunition, opened or used items, special-order items, hazardous materials, gift cards and sale items cannot be returned.

Damaged or incorrect items
Inspect your order on arrival. If an item is defective, damaged or not what you ordered, contact us right away.

Refunds
Approved refunds go back to your original payment method, generally within 10 business days after we receive and inspect the return. Your bank may need additional time to post it.